Support tickets at 2am, churned trial users nobody replied to —
handled before you wake.
Helmwatch is the always-on back office for one-person SaaS shops. It sends tier-1 replies in your voice, fires save-flows at the trial users about to churn, and triages incidents + outage comms — so MRR keeps growing while you don't.
- 01Tier-1 replies go out in your voice before you wake
- 02Incidents get triaged before they page you
- 03Stripe + Linear close the auto-invoice loop
Magic-link signup takes you into the dashboard to connect tools and begin setup.
Three steps, then you go to bed.
Helmwatch is configured in an afternoon and then keeps a solo consultancy running on the nights you don't — incident triage, invoicing, follow-ups, replies and daily status, all on autopilot.
Late-night pings, on-call incidents, the cross-stack 2am spikes that drag you out of bed — Helmwatch keeps a continuous watch on PagerDuty, Better Stack, Stripe, Linear, Gmail and Slack so the next 3am escalation hits your morning queue instead of your phone.
Overdue invoices nobody chases, late invoices dragging cashflow, week-end follow-ups you forget — Stripe and Linear close the auto-invoice loop and Helmwatch drafts each chase in your voice, queued for your one-click review.
Before you wake, the night’s incidents, drafted invoices, queued follow-ups and replies are already summarised — your morning review queue lands in Slack and email so you walk into the day already triaged.
Pay for the night shift, not the dashboard.
Three tiers sized to where you are — from a 14-day trial of a single stack, to a multi-stack Practice with custom policy, to a Team retainer with a real review call. No seat-counting, no per-user markups. Start with your account, then choose the watch that fits.
A 14-day night-shift trial, free.
no card, no auto-renew
- 14-day watch on a single stack
- 1 retainer template, email drafting only
- Drafts queued in Slack + email for review
- Voice training from up to 3 example emails
- Daily status post to your inbox
For a one-person consultancy going on autopilot.
billed monthly · cancel any time
- Active watch on 1 stack, 24/7
- Full job set: incidents, invoices, follow-ups, replies, daily status
- 1 connected user — ya, that’s you
- Voice + policy trained from 3 sample emails and 1 retainer
- Morning review queue in Slack + email
- Auto-send threshold you set, with audit trail
For a small consultancy running multi-stack, multi-client.
monthly review call included
- Multi-stack watch — PagerDuty, Better Stack, Stripe, Linear, Gmail, Slack
- Team Slack channels + per-client escalation policy
- Custom escalation + auto-send policy per client
- Monthly review call + on-call Slack channel with the team
- Priority routing on incident triage
- SLA-aware invoicing across retainers and change orders
All plans ship voice + policy training, the morning review queue, and Helmwatch-hosted OAuth — no Zapier maintenance, no extra bills.